Los Angeles escrow, handled personally.

Iris Chae closes residential and commercial escrows for agents, buyers and sellers across Southern California, from a licensed, independent office in Downtown LA.

Rather text? Message Iris at (213) 500-9875.

Tall Mexican fan palms catching golden afternoon light against a blue Los Angeles sky

Iris Chae

Senior Escrow Officer, 18 years in escrow

Escrow license, California DFPI 96DBO-108128

Fidelity coverageEAFC member

A white two-story home behind a hedge on a Los Angeles street lined with tall palms

Built around how agents work

Your client remembers how the closing felt. Here is how Iris keeps a Cal West file calm, from acceptance to keys.

  • Wiring instructions go straight to your buyer

    We send them directly to the buyer rather than through the agents, and ask buyers to call and verify before wiring a dollar.

    VerifyCall (323) 300-6920 before any wire

  • You see the draft first

    Escrow instructions go to you and your transaction coordinator for review before your clients sign anything.

  • The slow orders go out early

    HOA documents, payoff demands and the natural hazard report get ordered early, so they don’t hold up the close.

  • Signings that fit your client’s day

    Sign at our office at 888 South Figueroa, or we’ll arrange a mobile notary at home or at work.

Send Iris your next escrow

Run the numbers before you list

Two quick calculators for the numbers Los Angeles agents run every week. They give estimates; Iris confirms the final figures on your file.

Where is the property?

Estimated transfer tax

$13,720

0.56% of the sale price

    Rates from the Los Angeles County Registrar-Recorder, including City of Los Angeles thresholds for sales closing after June 30, 2026. Assumes a full-value sale with no exemptions. Usually paid by the seller in Los Angeles, though the contract decides.

    Total transfer tax by sale price: City of Los Angeles

    Drag across the chart to move the price

    Want the full closing cost estimate?

    Iris will send a detailed estimate for this price and city.

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    Free guides for Los Angeles agents

    Keep them in your listing folder and send them to clients before the questions start.

    Cover of the 2026-27 LA Transfer Tax and Measure ULA Cheat Sheet

    One-page cheat sheet, free PDF

    2026-27 LA Transfer Tax and Measure ULA Cheat Sheet

    Every Los Angeles County and city transfer tax rate on one page, the new ULA thresholds for sales closing after June 30, 2026, and the price-cliff math to walk sellers through.

    Get the free PDF

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    Iris may follow up by email to answer questions.

    Cover of the Day-One Escrow Checklist

    Checklist for agents and TCs, free PDF

    Day-One Escrow Checklist

    What to send escrow the day you get acceptance, what gets ordered in week one, and the dates to calendar, for listing agents, buyer’s agents and transaction coordinators.

    Get the free PDF

    Add your name.

    Enter a valid email.

    Iris may follow up by email to answer questions.

    Cal West Escrow’s conference room in Downtown Los Angeles, with the Cal West logo on the wall screen
    Our office at 888 S. Figueroa

    Meet Iris Chae

    Senior Escrow Officer and Office Manager

    Iris has worked in escrow for 18 years, guiding simple and complex residential and commercial transactions to the finish. She previously worked at Commerce Escrow and Los Feliz Escrow, tailors every file to the client, and works to support each agent’s continued success.

    “Success is a planned event.”

    Iris Chae

    Have Iris call you

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    How escrow works, from open to close

    A typical escrow runs 30 to 60 days. Drag the sun across the sky to follow a 30-day escrow stop by stop: what happens, what we handle, and what we need from each agent.

    Day 0 of a 30-day escrow

    Open escrow

    You have acceptance. Send us the fully executed purchase agreement, counters and addenda included. We sign the Escrow Holder Acknowledgment, issue your escrow number and order the preliminary title report.

    Listing agent
    Send the signed contract with every counter and addendum, plus your seller’s contact details.
    Buyer’s agent
    Get the escrow officer’s contact from the listing agent and call to introduce yourself.
    Cal West
    Opens the file, orders title, and sends wiring instructions directly to your buyer.

    Why licensed, independent escrow matters

    Some California escrow companies are licensed and examined by the state. Others operate under an exemption from the Escrow Law, often inside a brokerage, lender or allied business. Here is what that means for your client’s money.

    What to compareLicensed independent escrow, like Cal WestControlled or exempt escrow
    RegulatorCalifornia Department of Financial Protection and Innovation (DFPI)Varies with the owner, under different rules
    Who owns itAn independent company with no side in the dealCan be owned by a brokerage, lender or other allied business
    Financial oversightAudited financial-stability requirementsDepends on the parent business
    Staff screeningEvery employee fingerprinted and background-checked by the DFPI, including state Department of Justice recordsHiring standards vary
    ManagementAn on-site escrow manager with at least five years of experienceExperience requirements vary
    Fidelity coverageMember of the Escrow Agents’ Fidelity Corporation, which provides fidelity coverage for member trust accountsNot covered by EAFC
    NeutralityNeutral by design: we follow the written instructions of both sidesDepends on the owner: a broker-owned escrow handles only its own brokerage’s deals, which can create conflicts
    Cal West Escrow holds DFPI license 96DBO-108128 and is a member of the Escrow Agents’ Fidelity Corporation. Licensed vs. unlicensed escrow, explained

    Downtown office, Southern California reach

    We’re headquartered at 888 South Figueroa and close escrows from Malibu to the Inland Empire and down to San Diego. Pick a region to see the cities we serve.

    Tap a region to light up its cities.

    PACIFIC OCEAN Catalina HollywoodLos FelizSilver LakeEcho ParkKoreatownMalibuPacific PalisadesBrentwoodSanta MonicaVeniceBeverly HillsCulver CityInglewoodManhattan BeachHermosa BeachRedondo BeachTorrancePalos VerdesSan PedroLong BeachThousand OaksCalabasasEncinoSherman OaksStudio CityBurbankGlendaleSanta ClaritaPasadenaHighland ParkAlhambraArcadiaWest CovinaPomonaClaremontRancho CucamongaOntarioCoronaRiversideRedlandsBanningFullertonAnaheimHuntington BeachCosta MesaNewport BeachIrvineMission ViejoSan Clemente Cal West HQ
    Map is schematic.

    Downtown and Central LA

    Downtown Los Angeles, Hollywood, Los Feliz, Silver Lake, Echo Park, Koreatown

    Westside and Malibu

    Malibu, Pacific Palisades, Brentwood, Santa Monica, Venice, Beverly Hills, Culver City

    South Bay and the harbor

    Inglewood, Manhattan Beach, Hermosa Beach, Redondo Beach, Torrance, Palos Verdes, San Pedro, Long Beach

    San Fernando and Conejo valleys

    Thousand Oaks, Calabasas, Encino, Sherman Oaks, Studio City, Burbank, Glendale, Santa Clarita

    San Gabriel Valley

    Pasadena, Highland Park, Alhambra, Arcadia, West Covina, Pomona, Claremont

    Inland Empire

    Rancho Cucamonga, Ontario, Corona, Riverside, Redlands, Banning, plus the rest of Riverside County

    Orange County and south

    Fullerton, Anaheim, Huntington Beach, Costa Mesa, Newport Beach, Irvine, Mission Viejo, San Clemente, San Diego

    Escrow questions we hear every week

    Don’t see yours? Ask Iris directly.

    Call (323) 300-6122
    What does an escrow company do?

    Escrow is the neutral third party in a sale. We hold the buyer’s deposit and closing funds, collect signed documents, follow the written instructions of buyer and seller, coordinate with the lender and title company, and release money and documents only when every condition is met.

    How long does escrow take in Los Angeles?

    Most escrows close in 30 to 60 days. A 30-day escrow is common for financed purchases, and cash deals can close faster. Loan approval, appraisals, HOA documents and payoff demands are the usual reasons a closing date moves.

    How much does escrow cost?

    Escrow fees are set by each escrow company and usually scale with the price and type of transaction. In Southern California, buyer and seller customarily split the escrow fee, but the purchase contract can say otherwise. Call Iris at (323) 300-6122 for a quote on your deal.

    Who chooses the escrow company?

    Buyer and seller agree on the escrow holder in the purchase agreement. Either side can propose Cal West, and agents often recommend an escrow officer they trust.

    Is Cal West Escrow licensed?

    Yes. Cal West Escrow is an independent escrow company licensed by the California Department of Financial Protection and Innovation (DFPI) under license 96DBO-108128, and a member of the Escrow Agents’ Fidelity Corporation (EAFC).

    What is the difference between licensed and unlicensed escrow?

    Licensed independent escrow companies like Cal West are regulated and examined by the California Department of Financial Protection and Innovation, require every employee to be fingerprinted and background-checked by the DFPI, and are members of the Escrow Agents’ Fidelity Corporation. Escrows handled under an exemption, such as by a bank, an insurance or title company, an attorney, or a real estate broker handling a sale in which it is an agent or a party, are not licensed under the Escrow Law or members of EAFC. They answer to other regulators with different rules.

    What is Measure ULA, and who pays it?

    Measure ULA is a City of Los Angeles transfer tax on high-value sales. For sales closing after June 30, 2026, it adds 4% of the entire price when a property sells for more than $5.4 million and less than $10.9 million, and 5.5% at $10.9 million or more. That is on top of the city’s 0.45% base tax and the county’s $1.10 per $1,000. In Los Angeles it is usually paid by the seller, though the contract decides. A November 3, 2026 ballot measure proposed a one-time ULA exemption for homes damaged or destroyed in the January 2025 Palisades Fire and sold within five years of the fire, so check its outcome before quoting ULA on a Palisades sale.

    What is the Measure ULA price cliff?

    Measure ULA applies to the entire sale price, not just the amount over the threshold. In the City of Los Angeles, a seller who accepts $5.45 million nets about $168,000 less than at $5.4 million, after county, city and ULA taxes. The higher price only comes out ahead above roughly $5.63 million. The same cliff appears at $10.9 million, where the rate rises to 5.5% and the break-even point is roughly $11.07 million.

    How do we protect clients from wire fraud?

    We send wiring instructions directly to the buyer rather than through the agents. Before sending any money, call our office at (323) 300-6920, using a number you already know rather than one in an email, to confirm the account details. Treat any email that changes wiring instructions as fraud until you have verified it by phone.

    What do you need to open escrow?

    The fully executed purchase agreement with all counters and addenda; contact details for the buyer, seller, lender and any HOA; the title company and home warranty choices; commission instructions; and anything special we should know about your clients.

    Does Cal West handle 1031 exchanges?

    Yes. We handle the escrow for both the sale of the relinquished property and the purchase of the replacement property, and coordinate with your qualified intermediary, who holds the exchange funds between the two closings.

    Where is Cal West Escrow, and which areas do you serve?

    Our office is at 888 South Figueroa Street, Suite 2030, Los Angeles, CA 90017, open Monday to Friday from 9am to 5pm. We close escrows throughout Los Angeles County and across Southern California, from Malibu to the Inland Empire and down to San Diego.

    Got acceptance? Open escrow with Iris.

    Send the fully executed contract and Iris will take it from there. Prefer to talk first? Call, text, email or stop by the office.

    Start an escrow

    Tell us about the deal. Iris will follow up to collect the contract and open your file.

    Add your name so Iris knows who to call.

    Enter an email like name@brokerage.com.

    Add a phone number Iris can reach you at.

    You represent

    Please don’t include account numbers or wiring details in this form.

    Cal West Escrow is a licensed, independent escrow company at 888 South Figueroa Street, Suite 2030, in Downtown Los Angeles. Licensed by the California Department of Financial Protection and Innovation, license No. 96DBO-108128, and a member of the Escrow Agents’ Fidelity Corporation.

    Visit

    Cal West Escrow
    888 S. Figueroa St., Suite 2030
    Los Angeles, CA 90017